Our Managed IT Services

We provide proactive, secure, and reliable technology solutions designed specifically for small businesses. From network management to help desk support, we keep your systems running smoothly and without interruption—so you can focus on growing your business, not fixing technology problems.

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Cybersecurity

Strengthens your organization's defenses by identifying vulnerabilities, applying security best practices, and implementing layers of protection that help safeguard data, devices, and users from evolving threats.

Key Benefits:

  • Vulnerability Assessment: Regular security audits to identify and address weaknesses
  • Multi-Layered Defense: Multiple security measures working together to protect your business
  • Security Best Practices: Industry-standard protocols and policies implemented across your organization
  • Data Protection: Safeguard sensitive business and customer information from breaches
  • User Education: Train employees to recognize and avoid common security threats
  • Evolving Threat Response: Stay ahead of new cyberattack methods with continuous updates
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Email Security

Protects your organization from phishing, malware, and unwanted spam by filtering harmful messages before they reach employee inboxes. This reduces risk, improves safety, and keeps communication clean and reliable.

Key Benefits:

  • Phishing Protection: Block sophisticated email attacks that try to steal credentials or sensitive data
  • Malware Blocking: Prevent malicious attachments and links from reaching your team
  • Spam Filtering: Keep inboxes clean and focused on legitimate business communication
  • Business Email Compromise Defense: Stay protected against the latest email-based threats
  • Policy Enforcement: Ensure your business email remains secure and trustworthy
  • User Awareness Training: Improve employee understanding of security best practices
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Endpoint Management

Every device your team uses—desktops, laptops, tablets, and mobile devices—needs proper management to stay secure and productive. We apply security updates, enforce policies, deploy antivirus tools, and optimize performance to keep your employees working efficiently.

Key Benefits:

  • Automated Security Updates: Keep all devices patched and protected against vulnerabilities
  • Antivirus & Malware Protection: Enterprise-grade security software deployed and monitored across all endpoints
  • Policy Enforcement: Ensure company security standards are consistently applied
  • Performance Monitoring: Identify slow devices and optimize them before they impact productivity
  • Mobile Device Management: Secure and manage smartphones and tablets for remote work
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Help Desk Support

When technical issues arise, your team needs fast, friendly assistance. We provide responsive help desk support for day-to-day problems like login issues, slow computers, email troubles, software glitches, and general troubleshooting—keeping your employees productive and minimizing disruptions.

Key Benefits:

  • Fast Response Times: Quick assistance when you need it most to minimize downtime
  • Friendly, Patient Support: We explain solutions in plain language, never tech jargon
  • Multiple Support Channels: Phone, email, and portal access for convenient help
  • Remote & On-Site Assistance: Most issues resolved remotely; on-site visits when needed
  • Common Issue Resolution: Password resets, printer problems, software installation, connectivity issues, and more
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IT Consulting

Technology decisions can be complex and overwhelming. We help clients plan technology improvements, recommend hardware and software upgrades, design long-term IT strategies, and guide cybersecurity and cloud decisions—so you invest wisely and stay competitive.

Key Benefits:

  • Strategic IT Planning: Develop a roadmap aligned with your business goals and budget
  • Hardware & Software Recommendations: Get expert advice on the right technology investments
  • Cybersecurity Assessment: Identify vulnerabilities and implement protective measures
  • Cloud Migration Planning: Transition to cloud services with minimal disruption
  • Technology Vendor Selection: Help choose the right providers and negotiate contracts
  • Business Continuity Planning: Prepare for disasters with backup and recovery strategies
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Microsoft 365 Administration

Microsoft 365 is essential for modern business collaboration, but it requires expert management. We handle email accounts, licensing, Teams, SharePoint, OneDrive, security settings, multi-factor authentication, and user onboarding/offboarding to ensure seamless collaboration and protection.

Key Benefits:

  • Email & Account Management: Fast setup and configuration for new users, smooth offboarding for departing employees
  • License Optimization: Ensure you have the right subscriptions without overpaying
  • Teams & SharePoint Setup: Configure collaboration tools for maximum productivity
  • Security Configuration: Multi-factor authentication, spam filtering, and data loss prevention
  • Backup & Recovery: Protect your email and files from accidental deletion or security incidents
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Network Management

Your network is the backbone of your business operations. We monitor and manage routers, switches, firewalls, and network performance to ensure fast, stable, and secure connectivity across your entire organization.

Key Benefits:

  • 24/7 Network Monitoring: Continuous surveillance to detect and address issues before they impact your business
  • Firewall Management: Advanced security configurations to protect against cyber threats
  • Performance Optimization: Regular tuning to ensure maximum speed and reliability
  • Proactive Issue Prevention: Identify and resolve potential problems before they cause downtime
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Proactive Monitoring and Maintenance

Continuously checks the health and performance of computers, servers, and key systems to detect and resolve problems early. Updates and fixes are applied quietly in the background to keep technology running smoothly.

Key Benefits:

  • 24/7 System Monitoring: Round-the-clock surveillance of all critical systems and infrastructure
  • Early Problem Detection: Identify issues before they cause downtime or disruptions
  • Automated Updates: Security patches and software updates applied during off-hours
  • Performance Optimization: Maintain peak system performance with regular tune-ups
  • Minimal Disruption: Background maintenance keeps your team productive without interruptions
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Service Management

Effective IT support requires organization and clear communication. We organize and track all IT requests and ongoing support workflows to ensure efficient, consistent service delivery that you can count on.

Key Benefits:

  • Structured Ticket System: Every request is tracked from submission to resolution
  • Clear Communication: Regular updates on the status of your IT issues and projects
  • Priority Management: Critical issues receive immediate attention while routine tasks are scheduled appropriately
  • Accountability & Reporting: Transparent service records and performance metrics

Ready to Partner With Us?

Let's discuss how Your Simple IT, Inc. can support your business with reliable, proactive IT services. Whether you need ongoing managed support or strategic consulting, we're here to help you succeed.

No obligation • Same-day response • Transparent pricing

Hours

Mon-Fri: 8AM-6PM

24/7 Emergency